24x7 Software AG Product Support
As Software AG has ended official maintenance for AIX, HP-UX and Solaris platforms, Nacarsoft provides specialized technical support to handle incidents and keep these environments operational.
At Nacarsoft we understand the importance of keeping systems based on Software AG technologies operational, even in environments where the manufacturer has stopped offering official support. That is why we offer a 24x7 support service for Natural, Adabas, Net-Work, CONNX and EntireX (now owned by IBM), with continuous attention and critical incident resolution.
Products covered
Natural, Adabas, Net-Work, CONNX (SQL Gateway and Data Integration Suite) and EntireX (now owned by IBM). Continuous attention with critical incident resolution.
Out-of-maintenance platforms
Software AG has ended official maintenance for AIX, HP-UX and Solaris. Our team fills that gap with extensive experience in administration, diagnosis and optimization of legacy systems, maintaining the stability and performance of your applications.
Evolution advisory
We offer technical advisory to plan the modernization or migration of your systems to current platforms such as Linux or Windows, enabling an orderly, secure transition without impacting service continuity.
Support process
The support process starts with receipt of the incident notice and the establishment of a secure remote connection for maximum efficiency and speed. Throughout the intervention, the client has direct communication with the specialist and receives a detailed technical report on completion.